Cancer Support Services

Counselling & listening services

Our cancer support centres are run by a team of dedicated staff and volunteers, all of whom have backgrounds in counselling and/or health care.

We offer a free, confidential listening and counselling service to anyone whose life has been affected by cancer, whether patient, relative, carer or friend.

Appointments can be made to see a qualified counsellor at any time suitable for the client.

Self-help & Support groups

People in crises or new situations often feel the need to meet with others in a similar situation. CISS will organise group meetings as required, and have self-help groups meeting at the centres regularly weekly or monthly.

Among those using the facilities are patients with their family members and lymphoedema patients, both groups meeting monthly at Swansea. Cancer patients meet weekly at Neath and bereavement support groups also meet monthly at both centres.

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Extensive cancer information

Factual, up-to-date information can make an enormous difference to anyone affected by cancer, including family and friends.

Such valuable advice can help to dispel some of the fears and myths about the disease, and is freely available from CISS.

Our centres offer a vast range of up-to-date printed information on all types of cancer and treatments. This includes work published by Cancerbacup, Macmillan, Cancer Research UK, Tenovus and Royal Marsden, to name but a few. Internet access to world-wide information is also freely available.

For additional information please contact us or view our weblinks

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Advice on cancer support networks

CISS can provide advice and information on local and national cancer support groups.

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Telephone helplines

The CISS telephone helplines at Swansea and Neath are available to anyone whose life has been affected by cancer.

They are 01792 655025 and 01639 642333 respectively.

On occasions when the lines are not manned an answerphone service is available - please be assured that your call will be returned as soon as possible, including weekends & Bank holidays

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Room hire

 

We have conference room facilities for up to thirty five delegates and meeting room facilities for hire at our Swansea & Neath centres, to local organisations and businesses.

These are available at favourable rates (From £7.50)and offer flexibility and convenience, together with easy parking. Please contact our Manager, Ian Addison for further details.

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Are you grieving?

CISS offers bereavement counselling and support/self help groups at both Swansea and Neath centres.

Please call us on either of the above helplines.

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Drop-in centres

CISS operates from two information/drop-in centres: a central office near to Swansea city centre and another in the Neath town centre. Both centres have access to a vast selection of printed information and offer counselling and therapy facilities. The centres are manned between the hours of 2:00pm and 4:00pm each weekday, and appointments may also be made outside these hours.

Free unilimited street parking is available outside the Swansea centre and a bus service from the Swansea Quadrant Centre stops directly opposite at the Rhyddings Hotel. Hourly street parking is available at Neath, with a long term parking facility at the nearby railway station. Bus and train services are within a 5 minute walk.

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Home visits

CISS can organise home visits at any time suitable to the client.

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Hospital visits

CISS will visit patients in hospitals at the request of health professionals and/or family/carers.

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Outreach

Outreach Development Officers visit areas of socal deprivation and ethnic minority groups, taking the CISS services into the local communities. Industry and businesses also benefit from the service in their workplaces, by regular visits from CISS staff offering help and support to people who may be unaware of the service or who may have difficulty in accessing the drop-in centres.

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Complementary Therapies

CISS offers a range of Complementary Therapies including:

• Reflexology,
• Aromatherapy,
• Touch Therapy,
• Indian Head Massage,
• Reiki etc.

All therapists are fully qualified and registered with relevant agencies.

These Complementary Therapies are available at both Neath & Swansea centres.

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Code of practice

All discussions are held in private and strict confidence.

CISS strictly adheres to the rules and regulations of 'The Code of Ethics and Practice of the British Association of Counselling and Psychotherapy'.

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