Cancer Support Services

Counselling & listening services

Our cancer support centres and outreach service are run by a team of dedicated staff and volunteers, all of whom have backgrounds in counselling and/or health care.

We offer a free, confidential listening and counselling service to anyone whose life has been affected by cancer, whether patient, relative, carer or friend.

Appointments can be made to see a qualified counsellor at any time suitable for the client.

Self-help & Support groups

People in crises or new situations often feel the need to meet with others in a similar situation. CISS will organise group meetings as required, and have self-help groups meeting both at our centres and at other locations. The groups currently being arranged are as follows:-

Carers Group

Carers group is being held at our Neath Centre on the first Wednesday of every month between 10am-12 noon.

Patients Support Group

Our new Patient Support Group started on Monday 7th November between 2pm and 4pm at Llewellyn Hall Swansea Rd Penllergaer. We will now run it on the first Monday of every month at the same time, with December's date being December 5th.

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Extensive cancer information

Factual, up-to-date information can make an enormous difference to anyone affected by cancer, including family and friends.

Such valuable advice can help to dispel some of the fears and myths about the disease, and is freely available from CISS.

Our centres offer a vast range of up-to-date printed information on all types of cancer and treatments. This includes work published by Cancerbacup, Macmillan, Cancer Research UK and Tenovus, to name but a few. Internet access to world-wide information is also freely available.

For additional information please contact us or view our weblinks

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Advice on cancer support networks

CISS can provide advice and information on local and national cancer support groups.

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Telephone helplines

The CISS telephone helplines at Swansea, Neath & Carmarthenshire are available to anyone whose life has been affected by cancer.

They are 01792 655025,01639 642333 and 01267 679149 respectively.

On occasions when the lines are not manned an answerphone service is available - please be assured that your call will be returned as soon as possible, including weekends & Bank holidays

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Room hire

 

We have conference room facilities for up to fifteen delegates and meeting room facilities for hire at our Swansea & Neath centres, to local organisations and businesses.

These are available at favourable rates (From £7.50)and offer flexibility and convenience, together with easy parking. Please contact our Manager, Ian Addison for further details.

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Are you grieving?

CISS offers bereavement counselling and support/self help groups at both Swansea and Neath centres.

Please call us on either of the above helplines.

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Drop-in centres

CISS operates from two information/drop-in centres: a central office near to Swansea city centre and another in the Neath town centre. Both centres have access to a vast selection of printed information and offer counselling and therapy facilities. The Swansea centre is manned between the hours of 2:00pm and 4:00pm on Mondays Wednesdays & Fridays, whilst our centre in Neath is open on Mondays Tuesdays & Thursdays at the same times. Appointments may also be made outside these hours.

Free client parking is available at the Swansea centre and a bus service from the Swansea Quadrant Centre stops at Uplands Square directly opposite. Hourly street parking is available at Neath, with a long term parking facility at the nearby railway station. Bus and train services are within a 5 minute walk.

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Home visits

CISS will carry out home visits at any time suitable to the client.

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Hospital visits

CISS visit patients in hospitals at the request of health professionals and/or family/carers. See our timetable below for further details.

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Outreach

Outreach Development Officers visit areas of socal deprivation and ethnic minority groups, taking the CISS services into the local communities. Industry and businesses also benefit from the service in their workplaces, by regular visits from CISS staff offering help and support to people who may be unaware of the service or who may have difficulty in accessing the drop-in centres.

Our Outreach Officers are available in the following locations to answer your enquiries and provide information:-

Local Libraries

Llandeilo Library last Tuesday of every month 10am-12.30pm

 

Workplaces

 

Hospitals & Hospices

Singleton Hospital Radiotherapy Department Information Room every Tuesday morning.

Singleton Hospital ward visits every Wednesday morning

Others

The Tenovus Bus

We are delighted to be working with Tenovus on their mobile chemotherapy unit.We will be offering counselling in Carmarthen on alternate Tuesdays.

Dates & times are subject to change

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Code of practice

All discussions are held in private and strict confidence.

CISS strictly adheres to the rules and regulations of 'The Code of Ethics and Practice of the British Association of Counselling and Psychotherapy'.

                Please note:we do not give medical advice.

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